Whole sale terms and conditions
Hi there, we love our retailers and are glad to share our products with new shops all the time.
HOW TO ORDER:
You can order through our general shop by sending us a list of SKUs (or product names) and quantities. Upon receiving your order, we will send you a digital invoice for the total charges with shipping.
If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.
All prices are listed in DKK. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Trade clients (interior designers, architects etc.) will receive 20% off the MSRP, plus the cost of shipping. Prices are subject to change without notice. We will cover 50% of the shipping costs for any orders over 5000DKK.
A minimum order of 3000DKK is required on opening orders that include ceramics and glass. For orders that are textiles and vintage, we ask for a minimum order of 5000DKK. For accessories and cutlery a minimum of 10pieces of each is required. Initial orders for new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice.
For re-orders a minimum of 2500Dkk is required. If you are one of our returning vendors and wish to pay within 30 days of your order, let us know and we will update your invoice. Late payments are subject to a 5% late fee for every 30 days past due.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to email@example.com within 48 hours.
DELIVERY & SHIPPING:
Though your shipment will likely go out sooner, please allow up to 2-4 weeks for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact us at firstname.lastname@example.org within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
We ae looking forward to working with you!